Date: 23/07/2020

Face Coverings

As of Friday 24th July the wearing of face covering will be MANDATORY in our store, this is inline with the government ruling.

Please observe this as entry will be refused, this is to protect our staff and customers.

Date: 12/05/2020

You can now select your Delivery or Collection day in Checkout, this will also indicate the next available day.

Please be aware of stock shortages, we are doing our best with getting more stock as soon as possible.

  1. Fencing materials – 4 week leadtime on deliveries
  2. Decking – 2 to 3 week leadtime
  3. Sand & Aggregates – Coming in but not in usual quantities.
  4. Plasterboard – 3 week leadtime
  5. Carcassing Timber – Some lengths in short supply.

Date: 29/05/2020

Operating Hours w/c 1st June 2020

Monday to Friday 7.30 to 17.30
Saturday 8.00 to 17.30

The following rules will be in place:

  1. Vehicle entry only to the yard.
  2. Please join the queue at the gates
  3. Only 1 person per vehicle will be allowed in the buildings
  4. Please shop as quick as possible.
  5. Pay by card where ever possible
  6. Hand sanitiser is available at entrance and checkouts, please use.

Date: 01/05/2020

We are currently operating a telephone order & collect service, our gates are closed and will give you a time to pickup your order. Please do not come earlier than we have told you as your order my not be ready.

A website Click & Collect service is also available.

We are also operating a contactless delivery service, we will leave your goods at the front of your house after making contact with you. It will be your responsibility to move into your property.

Our delivery service is currently running at a lead-time of 7 to 8 days.

Please also be aware of stock shortages, we are working very hard to get more stock when it becomes available.

WEBSITE WILL BE CLOSED FOR ALL ORDERS OVER THE WEEKEND

We thank you for your cooperation & stay safe.

Many thanks

From the Management & Staff at Totem

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